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Administrative Support Specialist

2 months ago

Guildford, Surrey, United Kingdom Azets Full time
About Azets

Azets is a leading firm of Accountants and Business Advisers operating across the UK, Ireland, and the Nordics. We have a wide network of employees and an abundance of inspiring opportunities to join one of our many offices.

Job Description

We are seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to the office, including:

Key Responsibilities
  • Providing a professional and courteous point of contact for office matters, addressing enquiries promptly, and maintaining excellent customer service
  • Managing incoming and outgoing post, deliveries, and maintaining a safe, clean, and welcoming reception area
  • Answering, screening, and forwarding incoming phone calls in a professional manner
  • Booking, setting up, and clearing meeting rooms for meetings and events, including arranging necessary equipment
  • Organising team/client meeting lunches and beverages as required
  • Understanding of building security procedures, competence in issuing badges/fobs, and managing car parking passes
  • Knowledge of office supply needs and inventory management, complying with Azets procurement processes
Technical Administration Support
  • Maintaining practice management systems and ensuring data quality
  • Facilitating the lifecycle of Letters of Engagement (LOEs) efficiently
  • Expertise in the onboarding processes
  • Supporting in the raising of client invoices, including cloud software, payroll, and other invoices as requested
  • Knowledgeable of the invoicing systems and payment processes
  • Understanding of the opportunity management process with knowledge of Leads Go or similar lead management systems
  • Understanding of the process for disengagements and client closures and the ability to manage necessary administrative tasks associated with client closures
  • Knowledge of the Tax investigation and renewal processes
  • Managing and organising data effectively, including data entry, data analysis, and maintaining databases accurately within Azets guidance
Requirements
  • Excellent verbal and written communication skills
  • Good client and stakeholder management skills, with the ability to build and maintain relationships at all levels
  • Demonstrates strong organisational skills to effectively manage tasks and responsibilities
  • Excellent attention to detail and accuracy in all tasks, ensuring high-quality work output
  • Proficient at multi-tasking and successfully working on a number of ongoing tasks at any one time
  • Applies problem-solving techniques to address challenges and find practical solutions
  • Awareness of, and compliance with, Azets policies and procedures, as detailed on The Hive
  • Proficiency in the Microsoft Office Suite, including Word, Excel, PowerPoint, and Teams
  • Competent in key performance software, with support, including CCH, Microsoft Office, Azets Reach, and CoZone
  • Good understanding of anti-Money Laundering and other mandatory regulatory compliance, together with obtaining a sound understanding of internal processes and individual responsibility for reporting breaches
  • Basic project management skills in order to deliver work on time and to budget
  • Commitment to maintaining confidentiality and upholding ethical standards in all aspects of work
What We Offer

We offer a range of benefits, including hybrid and flexible working, birthday leave, professional subscription, and much more. You can find out more about how we reward our colleagues.