Client Support Specialist
2 days ago
We are seeking a highly motivated and organized Client Support Executive to join our sales team at C.E.M Day Ltd. As a key member of our team, you will play a crucial role in generating and managing new and existing business.
Key Responsibilities- Assist the front-line sales team in generating new business and managing existing accounts
- Generate new vehicle quotations, discuss options with clients, and process new orders
- Attend client review meetings and work with the client and front-line sales team to renew business
- Manage clients' accounts throughout the life-cycle, dealing with any queries or reporting required
- Proficient Microsoft 365 skills, particularly Word, Excel, Teams, and Outlook
- Excellent attention to detail and ability to multitask
- Motivated in achieving high levels of customer service and sales targets
- Strong communicator with confident audio and video call manner and excellent written skills
- Flexible, helpful, approachable, adaptable, and reliable, with the ability to liaise with all other teams within the company
- Confident in contributing to regular internal and external meetings
- Highly organized with the ability to manage several tasks at once
- Ability to communicate and connect with employees, suppliers, and management, and take direction but also take the initiative when required
- Work well within a small team while also being self-motivated
- Reacting to workload and using initiative to manage several tasks at once
- Be numerate when working with business tasks
- Competitive salary
- 6.2 weeks annual leave, inclusive of bank holidays, based on contracted hours
- In-house training
- Contributory pension scheme
- Life Assurance (death in service)
- Staff discount scheme (vehicles, parts, servicing, vehicle hire, finance)
- Friends and Family discounted leasing
- Free on-site parking
- Cycle to work schemes
- Free and confidential access to BEN, employee assistance helpline available 24/7
- Development opportunities within Days Motor Group
- On-site EV chargers
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