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Customer Experience Manager

2 months ago

Dartford, Kent, United Kingdom Zachary Daniels Full time

{"h1": "Customer Experience Supervisor Role", "p": "At Zachary Daniels, we are seeking a highly skilled Customer Experience Supervisor to join our team. As a key member of our retail management team, you will be responsible for delivering exceptional customer service and leading a team of sales professionals to achieve sales targets and drive business growth.", "ul": [{"li": "Lead a team of sales professionals to achieve sales targets and drive business growth"}, {"li": "Develop and implement strategies to improve customer satisfaction and loyalty"}, {"li": "Manage and maintain a CRM system to track customer interactions and preferences"}, {"li": "Collaborate with the store manager to develop and implement sales plans and promotions"}, {"li": "Conduct regular performance reviews and provide coaching and feedback to team members"}], "p": "If you have a passion for delivering exceptional customer service and leading high-performing teams, we encourage you to apply for this exciting opportunity.", "h2": "Key Responsibilities", "p": "As a Customer Experience Supervisor, you will be responsible for the following key areas:", "ul": [{"li": "Customer Service", "ul": [{"li": "Provide exceptional customer service to all customers"}, {"li": "Respond to customer complaints and concerns in a professional and timely manner"}]}, {"li": "Team Management", "ul": [{"li": "Lead and motivate a team of sales professionals to achieve sales targets and drive business growth"}, {"li": "Develop and implement strategies to improve team performance and productivity"}]}, {"li": "Sales and Revenue", "ul": [{"li": "Develop and implement sales plans and promotions to drive business growth"}, {"li": "Monitor and analyze sales data to identify trends and opportunities for improvement"}]}]