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Style Consultant

2 months ago

London, Greater London, United Kingdom TFG London Full time

About the Role

We are seeking a highly skilled and motivated Style Advisor to join our team at TFG London. As a Style Advisor, you will play a key role in delivering an exceptional customer experience, providing expert advice and guidance to our customers to help them find the perfect outfit.

Key Responsibilities

  • Customer Service
    • Actively greet, assist, and sell to customers in a professional and consultative manner, building strong relationships and driving sales.
    • Deliver an inspirational picture of the TFG London vision, maintaining a high awareness of visual merchandising principles to drive store performance.
  • Product Knowledge
    • Develop and maintain in-depth knowledge of our premium products, including their features, benefits, and styling options.
    • Use this knowledge to provide expert advice and guidance to customers, helping them to make informed purchasing decisions.
  • Store Operations
    • Assist in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products.
    • Contribute to the achievement of commercial objectives by identifying and capitalizing on sales opportunities.

About You

We are looking for a reliable and motivated individual who is passionate about delivering exceptional customer service and has a keen eye for fashion. As a Style Advisor, you will be expected to:

  • Be flexible and able to work on a rota basis, balancing shifting priorities in-store.
  • Take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in-store.
  • Be customer-centric, with a strong focus on building relationships and driving sales.

About TFG London

TFG London is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday. We capture the spirit of modern dressing distinctively, curating contemporary collections that seek to empower us with a strong sense of independence and individuality.

Our Commitment to Inclusion and Diversity

At TFG London, we are committed to creating an inclusive culture that welcomes, develops, and celebrates a diversity of backgrounds, experiences, cultural references, and ideas and opinions within our business.