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Microsoft Dynamics Consultant
2 months ago
Job Summary:
We are seeking a highly skilled Microsoft Dynamics Consultant to join our team at Montash. As a Senior Dynamics 365 Functional Consultant, you will be responsible for delivering enterprise-level Dynamics CRM (CE) solutions to our clients in the public sector.
About the Role:
This is an exciting opportunity to work on a high-profile project, collaborating with a top Microsoft team and a reputable IT consultancy. You will be responsible for understanding client business processes and translating them into functional requirements for Dynamics CRM (Customer Engagement) solutions.
Key Responsibilities:
- Design, configure, test, and deploy customized Dynamics CRM (CE) applications that meet client expectations and industry best practices.
- Provide guidance and support to junior consultants and developers on Dynamics CRM (CE) functionalities and integrations, especially on Power Automate workflows and connectors.
- Collaborate with other teams and stakeholders to ensure the quality and timely delivery of Dynamics CRM (CE) projects.
- Troubleshoot and resolve any issues or bugs related to Dynamics CRM (CE) applications.
- Provide training and documentation to end-users and administrators on how to use and maintain Dynamics CRM (CE) solutions.
- Travel as required for the project.
Requirements:
- Active & Live SC Clearance.
- Min. 5 years of experience in Dynamics CRM (CE) consulting, including design, configuration, testing, deployment, and support.
- Expert in Dynamics CRM (CE) functionalities and modules, such as sales, service, marketing, field service, and project service automation.
- Power Automate experience - creating and managing workflows and connectors.
- Client facing experience.
- Understanding of Data Governance and Information Protection.