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About Ford Fuels
Ford Fuels is a family-run fuel, lubricant, and AdBlue distribution business supplying both commercial and domestic customers.
Job Opportunity
We are seeking a skilled Telephone Sales Administrator to join our team at our Farrington Gurney Depot. The role is available on a full-time or part-time basis.
About the Role
- Outbound calls to current, lapsed, and prospective customers to retain business or document reason for lost business
- Keeping marketing lists up to date (email and telephone)
- Building rapport to gain customer confidence and trust
- Quote customers
- Communicate trends internally
- Exceptional level of customer service
- Other administrative duties as and when required
About You
- Outbound telephone experience (highly desirable)
- Good level of customer service
- Resilient
- Motivated
- Organised and able to manage own workload
- Good administrative skills
- IT literate
- Awareness of data protection principles
- Experience in a similar role (desirable)
What We Can Offer
- Full-time: 22 days holiday (plus bank holidays) / Part-time: Holidays will be calculated pro-rata
- Discretionary annual bonus
- Discount of products and services
- Full training and development opportunities
- Company pension
- Cycle to Work Scheme
- Employee Assistance Programme
- Eyecare scheme
- Free on-site parking