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Telephone Sales Representative

2 months ago


Bristol, Bristol, United Kingdom Ford Fuels Full time

About Ford Fuels

Ford Fuels is a family-run fuel, lubricant, and AdBlue distribution business supplying both commercial and domestic customers.

Job Opportunity

We are seeking a skilled Telephone Sales Administrator to join our team at our Farrington Gurney Depot. The role is available on a full-time or part-time basis.

About the Role

  • Outbound calls to current, lapsed, and prospective customers to retain business or document reason for lost business
  • Keeping marketing lists up to date (email and telephone)
  • Building rapport to gain customer confidence and trust
  • Quote customers
  • Communicate trends internally
  • Exceptional level of customer service
  • Other administrative duties as and when required

About You

  • Outbound telephone experience (highly desirable)
  • Good level of customer service
  • Resilient
  • Motivated
  • Organised and able to manage own workload
  • Good administrative skills
  • IT literate
  • Awareness of data protection principles
  • Experience in a similar role (desirable)

What We Can Offer

  • Full-time: 22 days holiday (plus bank holidays) / Part-time: Holidays will be calculated pro-rata
  • Discretionary annual bonus
  • Discount of products and services
  • Full training and development opportunities
  • Company pension
  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Eyecare scheme
  • Free on-site parking