Lettings Operations Manager

3 weeks ago


Surbiton, Greater London, United Kingdom Chancellors Full time

Chancellors is seeking a skilled Lettings Manager to lead our thriving team. This role presents an excellent opportunity to join a prestigious Estate Agency that prioritizes career advancement and recognizes outstanding performance.

Key Responsibilities:

  • Establish and maintain the highest market share among competitors in the locality.
  • Drive revenue growth and expand the property portfolio by being the primary instruction taker.
  • Build and nurture strong relationships with clients to foster repeat business and referrals.
  • Enhance branch profitability while meeting all financial objectives.
  • Oversee team performance through regular one-on-one meetings, evaluations, and daily briefings.
  • Effectively manage the team to ensure successful execution of strategic plans.

Ideal Candidate Profile:

  • Demonstrated experience in Estate Agency and customer service.
  • Results-oriented and persistent, with a history of meeting targets.
  • Able to lead and motivate a team effectively.
  • Consistently enthusiastic and driven.
  • Exhibit high standards in service delivery and presentation.
  • Possess strong organizational capabilities.
  • Show initiative and creativity in strategies for market expansion.
  • Must own a vehicle and hold a valid driving license.
  • Have business use insurance for the vehicle.
  • Legal eligibility to work in the UK is required.

What We Offer:

  • Comprehensive training covering all facets of our operations and market share strategies.
  • Unlimited commission potential along with bonus incentives.
  • Ongoing opportunities for career growth and personal development.
  • Annual recognition trips and awards.
  • A paid day off for your birthday upon successful completion of probation.
  • Increased holiday entitlement after two years of service.
  • Private health care benefits provided after successful completion of probation.

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