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Senior Account Handler
2 months ago
We are a leading insurance provider dedicated to delivering exceptional service to our clients. Our team is passionate about pushing the boundaries of insurance and creating a positive impact on our customers' lives.
Job Summary:We are seeking a highly skilled Senior Account Handler to join our Corporate & Commercial team. As a key member of our team, you will be responsible for delivering an excellent and comprehensive service to our clients, ensuring their needs are met through suitable cover and pricing.
Key Responsibilities:- Assist in achieving client retention targets by providing an exceptional level of service.
- Liaise effectively with the Account Executive to develop a tailored strategy for each client, attending meetings as necessary and implementing meeting points.
- Issue renewal documentation in line with contract certainty, ensuring seamless transitions for our clients.
- Process adjustments in accordance with established procedures, including notification to insurers, issuance of revised documentation, and collection of additional premium.
- Working knowledge of general insurance principles and the CII's Code of Ethics and GDPR.
- Excellent technical insurance skills, to be assessed through regular in-house testing.
- GCSE Maths and English (or equivalent) qualifications.
We value diversity and are committed to providing reasonable accommodations to ensure our positions align with your needs. We offer a range of benefits, including flexible working arrangements, to support your well-being and career growth.