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Administrative Assistant

2 months ago

London, Greater London, United Kingdom Allianz Trade Full time

About Allianz Trade

Allianz Trade is a global leader in credit insurance and credit management, specializing in trade credit insurance, surety bonds and guarantees, and business fraud insurance.

With over 62,000 clients worldwide, Allianz Trade has an AA rating by Standard & Poor's.

Job Summary

We are seeking a Mid Office Account Support professional to join our Direct and Bank Relationship Management team.

Key Responsibilities

  • Support the Relationship Management team in managing client requests, undertaking administrative tasks, and system-related activities.
  • Assist a team of Account Managers and Business Development Managers in managing their workload, ensuring continuity of service for key customers.
  • Act as a second line of defense for Account Managers, providing administrative support and system functions to enable them to focus on client engagement.
  • Respond to or escalate level 2 queries on behalf of Account Managers when unavailable, and support ad hoc requests relating to the existing portfolio.
  • Manage level 2 tickets assigned to absent Account Managers.

Requirements

  • Proficient in Excel, Outlook, Teams, and other key IT systems.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits

  • Life assurance.
  • Health cash plan.
  • Hybrid working.
  • Employee Share Incentive Plan.
  • Various discounts on insurance through the Allianz Partnership.