Accommodation Team Leader
4 days ago
Company Overview
Greene King is a leading hospitality company that has been a beacon for communities for centuries. Our collection of community pubs are the heart and soul of the local area, providing a welcoming space for locals to come together and enjoy a range of events, food, and drinks.
Job Summary
We are seeking an experienced Team Leader to join our Accommodation Operations team. As a Team Leader, you will be responsible for leading by example, ensuring the team has everything they need to deliver exceptional customer service and maintain a safe and clean environment.
Key Responsibilities
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Ensure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- Think on your feet and adapt to whatever challenges arise during a busy shift.
- Provide exceptional customer service and ensure the team delivers a high level of service.
- Contribute to the development and implementation of new ideas and initiatives to improve the customer experience.
What We Offer
- A competitive salary and pension contribution.
- The opportunity to further your career across our well-known brands.
- Discounts on food and drink for you and your loved ones.
- A free employee assistance program.
- Discounts on accommodation and retail products.
Requirements
- Previous experience in a similar role.
- Excellent communication and leadership skills.
- Ability to work well under pressure and think on your feet.
- Passion for delivering exceptional customer service.
Language Code
en-US
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