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CCTV Monitoring Station Operator
2 months ago
We are seeking a highly skilled and motivated CCTV Monitoring Station Operator to join our team in Glasgow. As a key member of our security operations team, you will be responsible for monitoring CCTV and alarm systems, responding to incidents, and providing excellent customer service.
Key Responsibilities- Monitor CCTV and alarm systems to ensure the safety and security of our clients' premises
- Respond to alarm activations and incidents in a timely and effective manner
- Implement agreed client escalation procedures and carry out relevant duties within the Monitoring Station
- Provide excellent customer service and communication with clients, supervisors, and peers
- Maintain a positive approach under pressure and adhere to all monitoring station policies and procedures
- Valid CCTV License
- Ability to effectively communicate with clients, supervisors, and peers
- High levels of organisation and attention to detail
- Sound IT skills and familiarity with Microsoft Office
- Ability to work well as part of a team
We offer an excellent package depending on your experience, including a competitive salary, excellent career and development opportunities, and a rewarding and challenging work environment.
We are an award-winning, privately-owned Glasgow-headquartered business providing security systems and guarding services to our blue-chip customer base across the UK. We are committed to promoting equal opportunities for all and value everyone's input into how we continue to thrive and grow.