Catering Service Associate

4 weeks ago

Selby, North Yorkshire, United Kingdom York Teaching Hospital Facilities Management (LLP) Full time

Job Overview

Contract Type - Permanent

Weekly Hours - 9 hours

Location - Selby

We are seeking enthusiastic service personnel who can consistently provide a 'Make Their Day' experience. The Caf at Selby operates in a dynamic environment, particularly bustling during lunch hours, serving hospital staff and visitors. We require individuals with high energy and a proactive attitude. The Caf is open from 8am to 3pm, Monday to Friday, with shifts scheduled within these hours.

Each day presents unique challenges and responsibilities, including operating tills, serving from hot counters, managing pot wash duties, and maintaining cleanliness by wiping tables and sweeping floors. Exciting developments are on the horizon, with plans to introduce innovative food concepts, such as a deli styled like Subway and pizza offerings.

Key Responsibilities

Responsibilities include, but are not limited to:

  • Operating tills and handling cash transactions
  • Serving from hot food counters
  • Preparing fresh pizzas
  • Crafting sandwiches at the deli counter
  • Cleaning tables and maintaining floor hygiene
  • Assisting in pot wash operations
  • Supporting food service in wards for patients
  • Providing assistance in the kitchen as needed

About Us

Employee Benefits

We offer a comprehensive range of benefits to support our team members, including:

  • Access to the NHS Pension Scheme, which offers substantial retirement benefits, including a lump sum and pension for dependents
  • 27 days of annual leave, increasing to 33 days based on NHS Trust service
  • Various types of paid and unpaid leave for both emergency and planned circumstances
  • 24/7 confidential support and advice on personal, work, family, and relationship matters through our Employee Assistance Programme
  • NHS Car Lease and Cycle to Work schemes
  • A wide array of learning and development opportunities
  • Discounts on dining, travel, shopping, automotive services, cinema, and financial products from numerous providers

For further details about the extensive benefits we provide, please refer to the Trust's dedicated Staff Benefits pages.

Job Responsibilities

A detailed description of the role is available in the attached document.

Working with the Trust

Our organization is guided by values co-developed with our staff: we are kind; we are open; and we strive for excellence.

These values reflect our commitment to fostering a diverse workforce that truly represents our communities. We encourage applications from all individuals and collaborate with our Staff Networks—including those focused on Race Equality, LGBTQ+, Disability, and Carers—to enhance the diversity of our applicant pool. If you require any accommodations to make the application process more accessible, please reach out to us.

In our effort to promote inclusivity, we are open to discussing flexible working arrangements from the outset of your employment. While not every role may accommodate this, we aim to be supportive wherever possible. We encourage discussions with the recruiting manager regarding any specific needs you may have.

Commitment to Armed Forces Personnel

We proudly hold the Gold Award from the Defence Employer Recognition Scheme, actively supporting all Defence personnel, including those applying for employment.

COVID-19 Vaccination Encouragement

Our Trust continues to strongly advocate for staff vaccination against COVID-19, as it remains our best defense to protect our patients, ourselves, and the wider community.

YTHFM is currently sponsoring level 1 membership of a Tailored Healthcare Cash Plan for all substantive Band 2 and 3 staff on a trial basis, as a goodwill gesture. This plan provides employees with access to various benefits, including reimbursement for optical and dental services, physiotherapy, and wellness treatments, up to specified limits. This benefit is not part of our employment terms and may be withdrawn at any time. Additionally, we offer discounted membership of Westfield Health's standard Plan for staff on bank contracts or employed in Band 4 or above.

Qualifications and Experience

Essential Criteria

  • A solid educational background, including reading, writing, and basic numeracy skills.

Desirable Criteria

  • BICSc Qualification/NVQ Level 2 in Cleaning/Catering or equivalent.

Experience and Knowledge Requirements

Essential Criteria

  • At least one year of experience in a customer-facing catering role.
  • Experience in food service.

Desirable Criteria

  • Experience as a Barista.
  • Experience as a Sandwich Artist.
  • Skills in food preparation.

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