Current jobs related to Customer Experience Manager - Liverpool, Liverpool - AWTB

  • Customer Experience Manager Position

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Matalan Full time

    About MatalanMatalan is a retail industry innovator, continuously evolving to meet customer needs. As a Customer Experience Manager, you will drive a customer-centric culture and improve the omnichannel customer experience.Gather real-time customer feedback through surveys, video, and audio tools. Deliver actionable insights to operational teams by analyzing...

  • Customer Experience Manager

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Inspired Thinking Group (ITG) Full time

    Account Manager Role SummaryThis role is responsible for delivering exceptional service to clients in line with contractual requirements and ITG's KPIs. The primary focus will be on providing support for photographic requirements, while also overseeing ATL and CRM needs. The successful candidate will work closely with the Creative Production AD and BD to...

  • Customer Experience Expert

    7 days ago

    Liverpool, Liverpool, United Kingdom Sainsbury's Full time

    About the Role: We are seeking a skilled Customer Experience Manager to join our team at Sainsbury's.Your Key Responsibilities: As a Customer Experience Manager, you will be responsible for delivering exceptional customer service, managing a team of retail staff, and driving operational excellence in-store.Your Key Performance Indicators: You will be...

  • Customer Experience Strategist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Harnham Full time

    Job DescriptionAs a Customer Insights Manager at Harnham, you will lead a team responsible for providing end-to-end customer experience optimisation insights. You will gather data from surveys and other sources to enhance advocacy, loyalty, and customer experience.Key ResponsibilitiesLead a team to gather insights from customer dataAnalyse Voice of the...

  • Customer Experience Strategist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Harnham Full time

    About the RoleWe are seeking a highly skilled Customer Insights Manager to lead our end-to-end customer experience optimisation efforts.As a key member of our team, you will be responsible for gathering insights from surveys and disparate data sets to enhance advocacy, loyalty, and customer experience.You will analyse Voice of the Customer (VoC) and Speech...

  • Customer Experience Liaison

    2 weeks ago

    Liverpool, Liverpool, United Kingdom ERGO Group AG Full time

    At ERGO Group AG, we are seeking a highly motivated and well-organised individual to join our team as a Customer Experience Advisor. The successful candidate will be responsible for creating long-term, trusting relationships with our customers and site contacts throughout the lifecycle of a development and providing a seamless customer journey.Key...

  • Customer Experience Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom ERGO Group AG Full time

    Job Title: Customer Experience SpecialistCompany: ERGO Group AGLocation: RemoteJob Type: Full-timeJob Description:We are seeking a highly motivated and organized Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for creating long-term, trusting relationships with our customers and site contacts...

  • Customer Experience Specialist

    1 week ago

    Liverpool, Liverpool, United Kingdom Dapa Coffee Full time

    Dapa Coffee Job DescriptionOverviewWe are seeking an exceptional Barista and Front of House team member to join our dynamic team at Dapa Coffee. As a key member of our team, you will play a vital role in delivering an outstanding customer experience in our café.Key ResponsibilitiesPrepare and serve a variety of hot and cold beverages, including coffee, tea,...

  • Customer Experience Director

    2 weeks ago

    Liverpool, Liverpool, United Kingdom SEPHORA Full time

    We are seeking an exceptional Customer Experience Director to elevate our team and ensure every customer enjoys a remarkable visit at Sephora. In this role, you will embody the Sephora spirit, leading by example and providing support in challenging situations to guarantee client satisfaction.Key ResponsibilitiesCustomer Experience: Develop a strategic vision...

  • Customer Experience Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Damco Spain SL Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Maersk team as a Customer Experience Partner. This is an exciting opportunity to work in a fast-paced, performance-driven environment where you will be part of a talented, diverse team.Key ResponsibilitiesDeliver exceptional customer service to our clients, ensuring a...

  • Customer Experience Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Damco Spain SL Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Maersk team as a Customer Experience Partner. This is an exciting opportunity to work in a fast-paced, performance-driven environment where you will be part of a talented, diverse team.Key ResponsibilitiesDeliver exceptional customer service to our clients, ensuring a...

  • Customer Experience Director

    2 months ago

    Liverpool, Liverpool, United Kingdom Hollister Co. Stores Full time

    Job DescriptionA Full-Time Key Holder plays a crucial role in driving business success through leadership and is actively involved in ensuring a unique customer experience. Key Holders should be assertive, analytical, and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store...

  • Customer Experience Director

    2 months ago

    Liverpool, Liverpool, United Kingdom Hollister Co. Stores Full time

    Job DescriptionA Full-Time Key Holder plays a crucial role in driving business success through leadership and is actively involved in ensuring a unique customer experience. Key Holders should be assertive, analytical, and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store...

  • Customer Experience Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Maersk Full time

    About MaerskMaersk is a global leader in integrated logistics, with a rich history of innovation and transformation. Our mission is to redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.Job SummaryWe are seeking a highly skilled and motivated Customer Experience Consultant to join our team in...

  • Customer Experience Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Maersk Full time

    About MaerskMaersk is a global leader in integrated logistics, with a rich history of innovation and transformation. Our mission is to redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.Job SummaryWe are seeking a highly skilled and motivated Customer Experience Consultant to join our team in...

  • Customer Experience Ambassador

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Sainsbury's Full time

    Be a Part of Our Customer Service TeamWe're looking for a Customer Experience Ambassador to join our team at Sainsbury's. As a key member of our customer service team, you'll be responsible for providing an exceptional shopping experience for our customers. Your role will involve working on our checkouts, self-service tills, kiosk, or petrol station, and...

  • Customer Experience Ambassador

    7 days ago

    Liverpool, Liverpool, United Kingdom DUNKIN' North West Full time

    We're on a mission to spread happiness and quality across the Dunkin' East Midlands family!About the Role:As a Team Member, you'll play a vital part in delivering exceptional customer experiences and quality products that make our guests smile. We're looking for someone with a positive attitude, a passion for delivering memorable experiences, and a focus on...

  • Customer Experience Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Maersk Full time

    Maersk is a global leader in integrated logistics, pioneering innovation and transformation for over a century. Our mission is to redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.We believe in the power of diversity, collaboration, and continuous learning, ensuring our organisation reflects and...

  • Customer Experience Ambassador

    2 weeks ago

    Liverpool, Liverpool, United Kingdom ATG Entertainment Full time

    Customer Experience AmbassadorATG Entertainment is a dynamic and innovative live entertainment company that prides itself on delivering exceptional customer experiences. We are seeking a charismatic Customer Experience Ambassador to join our team and make a lasting impact on our customers.This role involves delivering the highest standards of customer...

  • Customer Experience Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom BT Group Full time

    About the RoleWe're looking for a Customer Experience Specialist to join our team at EE. As a Customer Experience Specialist, you'll be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide outstanding customer service, responding to customer inquiries...

Customer Experience Manager

2 months ago

Liverpool, Liverpool, United Kingdom AWTB Full time
Customer Experience Manager

We are seeking a highly motivated and organized individual to join our team as a Customer Experience Manager. As a key member of our team, you will be responsible for delivering exceptional travel experiences for our corporate and leisure clients.

Key Responsibilities:

  • Research and create customized itineraries for clients, taking into account their needs and preferences.
  • Develop and maintain strong relationships with clients, providing exceptional customer service and support throughout the travel process.
  • Stay up-to-date on industry trends and developments, ensuring that our clients receive the best possible travel experiences.
  • Collaborate with internal teams to ensure seamless execution of travel plans.
  • Monitor and manage client budgets, ensuring that travel plans are aligned with their financial goals.

Requirements:

  • Must be at least 18 years of age and authorized to work within the US.
  • Must be fluent in English.
  • Must have excellent communication and interpersonal skills.
  • Must have a smartphone with internet access and a laptop (recommended).
  • Previous experience in customer service or hospitality is a plus.

Remote Work: No