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Mortgage Case Manager

2 months ago

Watford, Hertfordshire, United Kingdom Stellar Select Limited Full time
About the Role

We are seeking a highly organized and detail-oriented Mortgage Case Manager to join our team. As a Mortgage Case Manager, you will be responsible for managing a pipeline of 1st and 2nd charge cases after a mortgage offer has been issued and providing administrative support to the underwriters across our mortgage lending division.

Key Responsibilities
  • Engage with stakeholders to obtain information to progress cases to completion.
  • Monitor and manage the upcoming expiration of documents and offers.
  • Update all relevant systems to maintain management information.
  • Ensure that all mortgage conditions are satisfied before cases are completed.
  • Work closely with the underwriting team to effectively manage the post-offer caseload.
  • Process incoming completion documentation.
  • Provide daily/weekly/monthly completion forecasts to the line manager.
  • Gain a full understanding of the underwriting process and provide cross-skill support when required.
  • Create a digital application file and ensure all necessary documentation is collected, scanned, and stored correctly.
  • Instruct solicitors to act on behalf of our client in the transaction.
  • Carry out QA checks for other underwriters.
Requirements
  • Experience within the secured lending sector is desirable but not essential.
  • A good understanding of the underwriting process is desirable but not essential.
  • Industry-relevant qualifications are beneficial but not a requirement.
  • Experience within an administrative role.
  • GCSE English & Maths.
About Us

At Stellar Select Limited, we are committed to delivering excellent services to our candidates and clients. We take pride in crafting experiences that elevate your career journey. Our foundation is built on openness and transparency, and we believe in clear communication with everyone we work with.

We are dedicated to supporting our employees' educational pursuits and have a generous backing of CeMap study. We actively promote a positive workspace by organising regular social events and embracing dress-down Fridays.