Mortgage Product Manager

6 days ago

Birmingham, Birmingham, United Kingdom HSBC Full time
About the Role

This is a Hybrid role with base location being Birmingham / Leeds / Sheffield

As a key member of the Buying a Home Team, you will be responsible for driving all product development, pricing, retention, communication, product management and maintaining compliance with relevant regulatory and internal policy mandates across the UK bank.

Key Responsibilities
  • Ensure the Mortgage Product team hit their combined P&L and balance sheets financial targets, facilitated through the development of digital journeys.
  • Serve key stakeholders by providing strategic direction and thought leadership to support them in driving revenue performance, encouraging collaboration, accountability, and ownership.
  • Balance growth priorities with the risk agenda, to ensure that we grow our business in a sustainable way.
  • Help develop new processes which reflect a deep understanding of customer and broker need. Propose right tools/ services to help customers and brokers. Support the development of initiatives aimed at attracting and retaining more customers and brokers.
  • Challenge existing programmes and processes and to identify new opportunities to optimise risk and reward trade-offs.
  • Work collaboratively with the wider Mortgage Product team to ensure the best outcomes for our customers and the business.
Requirements
  • Relevant product knowledge including knowledge of mortgages is essential.
  • Experience working in relevant environment/s, RBWM / B&P, or external Product experience is desired.
  • Past working experience in a relevant role, Product Management / Financial Services / Intermediary Market / Change is desired.
  • Proven ability to deliver customer focused change in a way that balances commercial and regulatory considerations.
  • Experience of using relevant software packages, MS Office Excel, PowerPoint, Word.
  • Knowledge of specialist lending areas such as Buy to Let, portfolio landlords and Ltd. company lending and/or some understanding of International to UK corridors including cross border regulation.

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