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Clinical Information Specialist

2 months ago

Bletchley, Milton Keynes, United Kingdom Aspire Personnel Ltd Full time
Position Overview

Clinical Information Specialist

Compensation: £25,000

Location: Bletchley

Are you a graduate in life sciences or a healthcare professional with relevant experience?

Aspire Personnel Ltd is a leading provider of outsourced medical information services, specializing in the management of inquiries and pharmacovigilance for clients in the pharmaceutical sector.

We are seeking a dedicated Clinical Information Specialist to join our team.

  • Your primary responsibility will be to manage and respond to inquiries received through various channels, ensuring accurate documentation of each case and adherence to escalation protocols.
  • Utilizing your strong IT capabilities, you will navigate our proprietary platform for processing and tracking all relevant data.
  • Your expertise will be crucial in assessing incoming inquiries to identify potential adverse events or product quality issues.
  • You will effectively utilize the Summary of Product Characteristics (SPC), Patient Information Leaflet (PIL), or Adverse Event Reports (ASRs) to provide informed responses regarding the safe use of products.
  • Demonstrating strong prioritization skills will be essential to meet the needs of clients and callers, especially in urgent clinical scenarios.

These responsibilities highlight the importance of exceptional customer service skills, the ability to work autonomously, and a willingness to learn from colleagues while asking insightful questions.

In return, we offer excellent career development opportunities, comprehensive benefits, and support for ongoing professional development.