Digital Experience Strategist

1 month ago


London, Greater London, United Kingdom Contentful Full time
Unlock Business Momentum with Contentful

As a seasoned Account Executive, you will be responsible for driving net new revenue and uncovering upsell opportunities with both new and existing customers in the DACH market. You will collaborate closely with our Customer Experience and Marketing teams to nurture and grow a regional customer base.

Key Responsibilities:
  • Develop and execute a consultative sales process to communicate effectively with professional developers and business leaders.
  • Grow existing accounts by leveraging relationships and following our comprehensive "land and expand" sales model.
  • Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals.
  • Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams.
  • Seek to understand the digital experience challenges of prospects and clients while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach.
  • Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities.
  • Work closely with customer success & marketing teams to ensure that best practices of Contentful are shared and implemented at the respective customers.
Requirements:
  • 2+ years of growing and expanding existing customer accounts in a SaaS and/or PaaS environment.
  • Native/bilingual level fluency in German.
Nice to Have:
  • Previous CMS (content management system) experience.

Contentful is the intelligent composable content platform that unlocks all of an organization's digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, and distributed around the world.



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