Contract Management Lead

2 days ago


Eastbourne, East Sussex, United Kingdom Mountain Warehouse Ltd Full time
{"title": "Contract Management Lead", "content": "About the Role

We are seeking a highly motivated and experienced Contract Management Lead to join our team at Mountain Warehouse Ltd. As a Contract Management Lead, you will play a key role in supporting the management team with the everyday running of a busy store and team.

Key Responsibilities
  • Leading and motivating your team to achieve sales targets and provide excellent customer service
  • Delivering great customer service and ensuring a positive shopping experience for our customers
  • Encouraging the team to hit their KPIs and ensuring great company standards
  • Visual merchandising and maintaining a high standard of store appearance
  • Being a Brand Ambassador and promoting the Mountain Warehouse brand
About You

We are looking for someone with:

  • Previous supervisory/Team Leader experience
  • Ability to motivate a team and provide coaching and development opportunities
  • Good organisational skills and attention to detail
  • A passion for selling and customer engagement
  • An interest in visual merchandising and store appearance
  • Clothing experience - desirable but not essential
  • Passion, enthusiasm, and a hands-on attitude
Why Join Us?

We love seeing people grow and develop within our company. Many of our Team Leaders have progressed to Assistant Manager roles and beyond. We offer a range of benefits, including a 50% employee discount, monthly bonus scheme, and opportunities for development and progression.

Benefits
  • 50% Employee Discount across 3 brands
  • Monthly bonus scheme
  • Twice-yearly uniform allowance
  • 20 days annual leave, plus Bank Holidays, pro-rata to your contract
  • Auto-enrolment Pension scheme
  • Employee Referral Incentive
  • Employee Assistance Programme
  • Cycle to Work scheme
  • Development and progression within a fast-paced and stable environment
  • Colleague hardship scheme
  • Online learning portal, accessible to all team members
", "lang_code": "en"}

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