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Commercial/Research Analyst
2 months ago
A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector, helping people following life-changing injuries and supporting the legal and insurance industry to care for clients.
Key Responsibilities
You will use your extensive comprehensive market research experience to understand the sector that our business operates within and propose new products or services to fuel our future growth. You will be adept at leading business improvement, digging deep to analyze data and see patterns and themes invisible to others. What sets you apart is the ability to turn this analysis into tangible actions, whether through process improvement or new market opportunities.
You will demonstrate your talents by understanding the complexity of our current business services and provide data-based intelligence to increase customer loyalty, product and service enhancements, and reduce the cost of service.
New Business Development
- Conduct comprehensive market research to provide valuable insights that will feed into our strategic business plans.
- Provide insight and data-based intelligence to increase our customer lead conversion and refine our internal processes.
- Assist in the development of marketing and business plans by providing assessment and analysis of sales enquiries profitability.
- Provide assessment and analysis of relative profitability of sales enquiries that will feed into marketing and business development plans.
Performance Management
- Develop and deliver models for assessing expected and actual delivery against ongoing business objectives.
- Establish a process for regular internal feedback, intervention, and action planning to ensure that ongoing cases deliver against billing targets.
- Develop a process to engage operation teams in performance assessment alongside clinical assessment.
- Assess, analyze, and develop action plans to ensure that margins are improved in line with growth targets.
Product Development
- Research, analyze, and make recommendations for enhancing the case management service.
- Research, analyze, and make recommendations for commercial development of associated services and products.
- Lead internal project delivery of new product and service developments.
Requirements
- Significant experience providing comprehensive market research and translating this into strategic business objectives.
- Highly numerate and familiar with developing models to assess performance.
- Business-focused analytical skills - able to assess, assimilate, and present information to support decision making.
- Delivery-focused with a curiosity to explore new opportunities.
- Project management and delivery experience.
- Excellent communication and influencing skills.
What We Offer
In addition to a competitive salary, we offer 23 days plus bank holidays, a contributory pension, and a healthcare scheme with Simply Health.
We have achieved Gold standard for Investors in People and have been voted in the top 50 of Best Small Employers in the UK.
