Front of House Team Member

1 month ago


Lancashire, United Kingdom Cumbria and Lancashire Full time
Front of House Team Member

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Offshore, a vibrant pub located on the Lytham St Annes seafront. As a Front of House Team Member, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:
  • Meet and greet customers, taking food and drink orders and providing excellent service
  • Work collaboratively with the kitchen team to deliver great food and drinks
  • Deliver bills and take payment efficiently, ensuring a seamless customer experience
  • Support your team members and contribute to a positive and productive work environment
  • Adhere to health and safety standards to ensure a safe and secure environment for customers and colleagues
What We Offer:
  • A competitive hourly rate, with age-related pay rates for Under 21s
  • Extra paid holiday in the month of your birthday
  • 50% off food in any of our Inns
  • £1 bed and breakfast in any of our Inns during January, February or March
  • 1/3 off room bookings all year round
  • Friends & family pass - 15% off bed and breakfast rate
  • £50 on the day bookings for bed and breakfast at any of our Inns
  • Employee Assistance Programme – 24/7 confidential support
  • Tronc (tips)
  • Working for Best Pub Employer at the Publican Awards
  • Paid breaks in our Inns
  • Work for an Employer that gives back to their local community via our Give INN Back scheme
  • Mental Health awareness within the workplace - Training provided for all managers

We are looking for someone who is passionate about delivering exceptional customer service, working collaboratively as part of a team, and contributing to a positive and productive work environment. If you are a motivated and enthusiastic individual who is looking for a new challenge, we would love to hear from you.



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