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Travel Money Specialist

2 months ago


Thetford, Norfolk, United Kingdom Travelex Deutschland Gmbh Full time
Tesco Travel Money Advisor Job Description

Job Summary: We are seeking a skilled and customer-focused Travel Money Advisor to join our team at Tesco Thetford. As a key member of our team, you will be responsible for providing exceptional customer service and expert advice on travel money and currency exchange.

Key Responsibilities:

  • Deliver outstanding customer service and build strong relationships with customers to understand their travel and currency needs.
  • Provide expert advice on Travelex products and services, including currency exchange, travel money, and financial solutions.
  • Process daily online FX requests and deliveries with accuracy and attention to detail.
  • Implement best practice legal and regulatory standards and adhere to Travelex compliance procedures.
  • Utilize IT systems and in-house till systems to manage customer transactions and orders.

Benefits:

  • A competitive hourly rate of £12.50, plus a monthly bonus for meeting targets.
  • A wide range of employee benefits, including private medical insurance, dental insurance, and critical illness cover.
  • Flexible working hours and shift patterns to suit a variety of lifestyles.
  • 25 days holiday (pro-rata) and the opportunity to gain more days with experience.
  • Pension scheme with Scottish Widows.

About Travelex: Founded in 1976, Travelex is a leading provider of foreign exchange services and a trusted brand in international money. We value diversity and are an equal opportunity employer.