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Team Member for Booking Operations
3 months ago
Job Overview
We are seeking a skilled Booking Team Member to join our organization, contributing to the seamless operation of our healthcare services and ensuring a positive experience for our patients, staff, and visitors.
This role involves a combination of proactive scheduling and addressing urgent requests, ensuring that all booking processes run smoothly.
Our workplace is vibrant and dynamic, offering a unique environment where you will engage with various systems and processes that are integral to our operations. You will be expected to demonstrate a comprehensive understanding of booking protocols and systems, ensuring compliance with all relevant guidelines and standards.
Employee Benefits
Annual Leave:
Enjoy 27 days of annual leave in addition to public holidays.
Employee Benefits Schemes:
Salary:
The salary for this position aligns with our internal pay structure, reflecting the responsibilities and expertise required.
Additional Opportunities:
There may be chances for additional hours and participation in one of the most comprehensive pension schemes available.
You will be expected to maintain meticulous records and demonstrate precision in all aspects of your work, ensuring that our booking systems are accurate and efficient. You will collaborate with a dedicated team, working together to manage various booking tasks and respond to urgent requests as they arise.
Working with Us
Our organization is proud to have a diverse team of professionals committed to delivering exceptional services to our community. Every role contributes to the care of numerous individuals, ensuring that we provide high-quality support across our healthcare facilities.
Joining us means being part of a team that values continuous learning and development. You will have opportunities to enhance your skills and advance your career while making a meaningful impact on patient care.
Key Responsibilities
- Manage booking requests efficiently, ensuring timely responses and adherence to service level agreements.
- Prioritize tasks effectively and maintain an organized workflow to meet operational demands.
- Collaborate with various departments to ensure accurate and efficient booking processes.
- Maintain compliance with all relevant policies and procedures, ensuring a safe and effective working environment.
- Provide support and guidance to team members and other staff regarding booking protocols and procedures.
- Develop and maintain positive relationships with colleagues and stakeholders to enhance service delivery.
- Participate in training and development opportunities to further enhance your skills and knowledge.
Person Specification
Qualifications & Education
Essential Criteria:
- A recognized qualification relevant to the role.
- Proven experience in a similar position or environment.
Knowledge & Experience
Essential Criteria:
- Demonstrated ability to manage multiple tasks effectively.
- Strong understanding of booking systems and processes.
Desirable Criteria:
- Previous experience in a healthcare setting or similar operational environment.
