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Installation Planner/Scheduler

2 months ago

Manchester, United Kingdom Cameron Clarke Associates Full time

Job Title: Installation Planner/Scheduler

Company: Cameron Clarke Associates

Job Type: Full-time

Location: Remote (UK-based)

Job Description:

We are seeking an experienced Installation Planner/Scheduler to join our team at Cameron Clarke Associates. As an Installation Planner/Scheduler, you will be responsible for arranging the installation of equipment into customer fleets by directly liaising with customers and engineers.

Key Responsibilities:

  • Efficiently and profitably scheduling and dispatching engineers to customers
  • Proactively monitoring engineer's activity
  • Managing all customer and engineer communications and processing support tickets accordingly within agreed SLAs
  • Processing of orders to ensure all work is carried out on time
  • Closing the job ticket by ensuring the work has been completed satisfactorily
  • Recording all communications within the Company's CRM

Requirements:

  • Planning and scheduling experience
  • Excellent communication skills
  • Good telephone manner
  • Self-motivated and highly organized
  • Attention to detail and team player
  • IT literate

What We Offer:

  • Basic Salary £25,000
  • Up to £250 Monthly Bonus based on performance of SLA
  • 20 days Holidays + 8 bank holidays
  • Additional Day holiday for each full year of completed service (up to 25 days)
  • Company pension
  • Private medical insurance