IT Technical Lead

5 days ago


Manchester, United Kingdom First Central Services Full time
Job Title: IT Technical Lead

We are seeking an experienced IT Technical Lead to join our team at First Central Services. As a key member of our Personal Injury Claims team, you will be responsible for leading the technical aspects of our claims handling processes.

Key Responsibilities:
  • Lead the technical development and implementation of new claims handling processes and systems.
  • Collaborate with the IT development team to document system requirements and ensure effective integration with business teams.
  • Work closely with the Claims Insight function to analyze MI reporting and identify key trends and areas for improvement.
  • Develop and implement continuous improvement practices to enhance claims cost management and containment.
  • Provide technical expertise and support to the Personal Injury Claims team, including training and coaching on claims handling processes and systems.
Requirements:
  • Strong practical experience in handling and managing all aspects of personal injury claims.
  • Excellent communication and presentation skills, with the ability to influence and negotiate with stakeholders.
  • Good time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
  • Competent IT and software skills, with experience in claims handling systems and processes.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and innovative team.
  • Professional development and training opportunities.
  • A flexible working environment, with the option to work from home.


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