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Assistant Hotel Operations Manager

2 months ago

Tewkesbury, Gloucestershire, United Kingdom Antony James Recruitment Full time

Hotel Operations Manager Opportunity

We are seeking a highly skilled and experienced Hotel Operations Manager to join our client's team at a small luxury hotel in the UK. The successful candidate will be responsible for leading the hotel's operations and ensuring exceptional service and guest satisfaction.

Key Responsibilities:

  • Oversee the day-to-day operations of the hotel management team
  • Support the restaurant and bar teams in upholding high standards and ensuring impeccable service
  • Manage staff, from senior to junior levels, and provide mentoring and training to improve standards
  • Handle guest inquiries and resolve any issues in a professional and courteous manner
  • Contribute to the overall success of the hotel's dining experience
  • Assist with administrative tasks, including stock control, ordering, and EPOS management

Requirements:

  • Proven experience in food and beverage management, preferably in a luxury hotel setting
  • Strong understanding of hospitality principles and practices
  • Excellent interpersonal and leadership skills, with the ability to inspire and motivate a team
  • Passion for customer service and a commitment to delivering exceptional guest experiences

What We Offer:

  • A competitive salary up to £40,000, including tips
  • An 8-hour workday and additional paid days worked
  • Access to the hotel's gym and staff discounts
  • Uniforms and meals provided while on duty