Hotel Operations Manager

1 month ago


Tewkesbury, Gloucestershire, United Kingdom Travelodge Hotels Limited Full time

Hotel Operations Manager Job Description

Travelodge Hotels Limited is a leading hospitality company with over 590 hotels across the UK, Spain, and Ireland. We pride ourselves on delivering exceptional customer experiences and quality products. As a Hotel Operations Manager, you will lead and motivate hotel teams to achieve high standards.

Key Responsibilities:

  • Ensure rooms and communal areas are cleaned to company standards
  • Maximise food and beverage sales by cross-selling and upselling
  • Review customer feedback to develop targeted action plans
  • Work with team members to create personal development plans
  • Recruit and induct new team members
  • Oversee repairs and maintenance
  • Additional responsibilities include rota management, banking, and health & safety

Requirements:

  • Preferably an Assistant Manager or equivalent in a customer-facing industry
  • Experience of leading a team
  • Food and beverage operation experience is advantageous

Benefits:

  • Flexible shift patterns
  • 50% discount on rooms, food, and drink
  • Discounts for friends and family
  • Additional holiday with each year of service
  • Pension scheme with employer contribution

About Us:

Travelodge Hotels Limited is a dynamic company with a passion for delivering exceptional customer experiences. We offer a range of benefits and opportunities for career growth.



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