Hotel Operations Manager
1 month ago
Hotel Operations Manager Job Description
Travelodge Hotels Limited is a leading hospitality company with over 590 hotels across the UK, Spain, and Ireland. We pride ourselves on delivering exceptional customer experiences and quality products. As a Hotel Operations Manager, you will lead and motivate hotel teams to achieve high standards.
Key Responsibilities:
- Ensure rooms and communal areas are cleaned to company standards
- Maximise food and beverage sales by cross-selling and upselling
- Review customer feedback to develop targeted action plans
- Work with team members to create personal development plans
- Recruit and induct new team members
- Oversee repairs and maintenance
- Additional responsibilities include rota management, banking, and health & safety
Requirements:
- Preferably an Assistant Manager or equivalent in a customer-facing industry
- Experience of leading a team
- Food and beverage operation experience is advantageous
Benefits:
- Flexible shift patterns
- 50% discount on rooms, food, and drink
- Discounts for friends and family
- Additional holiday with each year of service
- Pension scheme with employer contribution
About Us:
Travelodge Hotels Limited is a dynamic company with a passion for delivering exceptional customer experiences. We offer a range of benefits and opportunities for career growth.
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