Store Manager

7 days ago

Leeds, Leeds, United Kingdom Victoria Leeds Full time
About the Role

We are seeking an experienced Store Manager to lead our Leeds store, driving sales, KPIs, and company objectives. The ideal candidate will have a passion for wellbeing and customer service, with a strong focus on creating an exceptional customer experience.

Key Responsibilities
  • Oversee the day-to-day running of the store and team
  • Drive forward sales, KPIs, and company objectives
  • Be commercially driven, seeking brand opportunities to increase store footfall
  • Complete targets, payroll, rotas, stocktakes, and weekly reports
  • Organise and support in-store and field events to promote NEOM as a brand
  • Recruit, develop, and mentor a team with a focus on training and education
  • Provide the highest standard of NEOM Customer Experience in store
  • Work on initiative and be proactive
  • Lead by example and support the team with daily tasks
  • Maintain company standards
  • Ensure the highest standards of housekeeping, cleanliness, and visual merchandising
  • Lead training of current and new team members
  • Proactively identify opportunities to contribute to the wellbeing of our people and planet
Requirements
  • 2 years minimum experience managing a counter or store
  • Retail experience within a health/beauty environment
  • Confidence in the use of MS Office and Excel
  • Confident communicator with honesty, kindness, and respect
  • Able to work effectively with cross-functional teams
  • Self-motivator with impeccable standards
  • Ability to work retail hours, including weekends and evenings
  • Team-focused with a can-do attitude and positive growth mindset
  • Strong organisational skills, attention to detail, and excellent communication
  • Genuine passion and enthusiasm for the brand and beauty/wellness industry
Benefits
  • TIME TO CHILL - 25 days holiday plus bank holidays
  • BIRTHDAY TREAT - Time off on your birthday
  • WELLBEING TIME - Take time to recharge and reset
  • NEOM GOODIES - A free NEOM product each month, plus staff discount
  • HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and mental health support
  • DO GOOD, FEEL GOOD - Time off for volunteering, plus support for personal fundraising efforts

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