SAP Business One Support Specialist

5 days ago

Birmingham, Birmingham, United Kingdom Enterpryze Full time
About the Role

We are seeking a highly skilled SAP Business One Support Specialist to join our team at Enterpryze. As a key member of our global Customer Support Team, you will be responsible for providing exceptional support to our clients, ensuring their SAP Business One solutions are running smoothly and efficiently.

Key Responsibilities:

  • Provide timely and effective support to clients via phone, email, and other communication channels.
  • Investigate and resolve technical issues related to SAP Business One, including functional and technical problems.
  • Work closely with clients to understand their business needs and provide tailored solutions.
  • Collaborate with internal teams to ensure seamless support and resolution of client issues.
  • Develop and maintain strong relationships with clients, ensuring their satisfaction and loyalty.

Requirements:

  • Proven experience in SAP Business One support and technical consulting.
  • Excellent communication and interpersonal skills, with the ability to work with clients at all levels.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Fluent English language skills, with the ability to communicate effectively with clients and colleagues.

Desirable Skills:

  • Experience with SAP Hana and other SAP technologies.
  • Knowledge of SQL, Linux, and other technical skills.
  • Accounting and financial knowledge, with experience in financial software.

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