Field Support Specialist

1 week ago


Tewkesbury, Gloucestershire, United Kingdom CV Library Full time
Job Overview:

We are seeking a highly motivated and skilled Technical Support Specialist with expertise in the Microsoft stack to join our team at CV Library. The ideal candidate will provide on-site technical support to end-users, ensuring the smooth operation of their systems and applications.

Key Responsibilities:
  1. Provide on-site technical support to end-users, troubleshooting and resolving issues related to Microsoft software and systems, including Windows OS, Office 365, and other Microsoft applications.
  2. Assist users with hardware and software installations, configurations, and upgrades, ensuring all devices are properly connected and operational.
  3. Diagnose and resolve network connectivity issues, ensuring seamless access to corporate resources.
  4. Provide training and guidance to end-users on best practices for using Microsoft software and tools.
  5. Document support activities, issues, and resolutions in the helpdesk system.
  6. Collaborate with the IT team to identify and implement improvements to the support process.
Requirements:
  1. Proven experience in a technical support role, preferably in a field support capacity.
  2. Strong proficiency with most common end-user software, namely Microsoft technologies, including Windows OS, Office 365.
  3. Experience with network troubleshooting, including TCP/IP, DNS, and VPN.
  4. Excellent problem-solving skills and the ability to work independently.
  5. Strong communication skills, with the ability to explain technical concepts to non-technical users.
  6. Ability to manage time effectively and prioritize tasks in a fast-paced environment.
  7. NATO SECRET security clearance - or available to do the accreditation process with us.
  8. Experience with ITIL practices.
  9. Experience supporting mobile devices and remote access solutions.
Location:

Our team is based in the UK, and we require the successful candidate to be based in one of the following locations:

  • Bristol
  • London
  • Northwood
  • Innsworth


  • Tewkesbury, Gloucestershire, United Kingdom Hays Specialist Recruitment Full time

    Job DescriptionJob Title: Behavioural Support SpecialistJob Type: Part-time or Full-timeLocation: TewkesburyJob Description:We are seeking a skilled Behavioural Support Specialist to join our team at Hays Specialist Recruitment. As a Behavioural Support Specialist, you will work closely with teachers and students to provide individualized support and create...


  • Tewkesbury, Gloucestershire, United Kingdom Hays Specialist Recruitment Full time

    Job DescriptionJob Title: Behavioural Support SpecialistJob Type: Part-time or Full-timeLocation: TewkesburyJob Description:We are seeking a skilled Behavioural Support Specialist to join our team at Hays Specialist Recruitment. As a Behavioural Support Specialist, you will work closely with teachers and students to provide individualized support and create...


  • Tewkesbury, Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full time

    Position OverviewRole: Mechatronic Support Specialist (Automation/Control Systems)Salary: £40,000 - £45,000 + Flexible Work Arrangement + Profit Sharing + Specialized Training + Daytime Hours + Additional Benefits (including Health Cash Plan, Life Insurance)Location: Opportunities available in various regions, with convenient commuting options.Are you...


  • Tewkesbury, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full time

    Job Title: Sales Support SpecialistJob Summary:i2i Recruitment Consultancy is seeking a highly organized and detail-oriented Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a crucial role in assisting our sales team with online inquiries, supporting account managers, and contributing to the achievement of company...


  • Tewkesbury, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full time

    Job Title: Sales Support SpecialistJob Summary:i2i Recruitment Consultancy is seeking a highly organized and detail-oriented Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a crucial role in assisting our sales team with online inquiries, supporting account managers, and contributing to the achievement of company...


  • Tewkesbury, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full time

    Job Title: Sales Support SpecialistJob Summary:i2i Recruitment Consultancy is seeking a highly organized and detail-oriented Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a crucial role in assisting our sales team with online inquiries, supporting account managers, and contributing to the achievement of company...


  • Tewkesbury, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full time

    Job Title: Sales Support SpecialistJob Summary:i2i Recruitment Consultancy is seeking a highly organized and detail-oriented Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a crucial role in assisting our sales team with online inquiries, supporting account managers, and contributing to the achievement of company...


  • Tewkesbury, Gloucestershire, United Kingdom Enterprise Recruitment Ltd Full time

    This exciting opportunity at a leading company in the field of communication technology presents a chance to make a significant impact as the business expands. As a key member of the team, you will play a crucial role in shaping the future of the company.Working alongside a team of specialist engineers, you will provide integrated logistics support programs,...


  • Tewkesbury, Gloucestershire, United Kingdom Enterprise Recruitment Ltd Full time

    This exciting opportunity at a leading company in the field of communication technology presents a unique chance to make a significant impact as the business expands. As a key member of the team, you will play a crucial role in shaping the future of the company.Working alongside a team of specialist engineers, you will provide integrated logistics support...


  • Tewkesbury, Gloucestershire, United Kingdom Enterprise Recruitment Ltd Full time

    This exciting opportunity at a leading company in the field of communication technology presents a unique chance to make a significant impact as the business expands. As a key member of the team, you will play a crucial role in shaping the future of the company.Working alongside a team of specialist engineers, you will provide integrated logistics support...


  • Tewkesbury, Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary:Rise Technical Recruitment Limited is seeking a skilled Technical Support Specialist to join their team. As a Technical Support Specialist, you will be responsible for providing technical solutions to clients, configuring and programming specialist equipment, and representing the company to ensure excellent service delivery.Key...


  • Tewkesbury, Gloucestershire, United Kingdom Hays Specialist Recruitment Full time

    About UsHays Specialist Recruitment is a leading education recruitment agency with strong connections to local primary and reception schools. We are actively seeking dedicated 1:1 Teaching Assistants to meet the growing demand for supply staff.Role OverviewAs a 1:1 Teaching Assistant, you will support a child in Year 6 with high-demand Special Educational...


  • Tewkesbury, Gloucestershire, United Kingdom Hays Specialist Recruitment Full time

    About UsHays Specialist Recruitment is a leading education recruitment agency with strong connections to local primary and reception schools. We are actively seeking dedicated 1:1 Teaching Assistants to meet the growing demand for supply staff.Role OverviewAs a 1:1 Teaching Assistant, you will support a child in Year 6 with high-demand Special Educational...

  • Classroom Assistant

    6 days ago


    Tewkesbury, Gloucestershire, United Kingdom Hays Specialist Recruitment Full time

    About the RoleHays Specialist Recruitment is seeking a highly skilled and dedicated Classroom Assistant to join our team in the Education sector. As a General Teaching Assistant, you will play a vital role in supporting teachers in primary schools in Tewkesbury.Key ResponsibilitiesPrepare classrooms for lessons and maintain a safe and clean environmentAssist...

  • Classroom Assistant

    6 days ago


    Tewkesbury, Gloucestershire, United Kingdom Hays Specialist Recruitment Full time

    About the RoleHays Specialist Recruitment is seeking a highly skilled and dedicated Classroom Assistant to join our team in the Education sector. As a General Teaching Assistant, you will play a vital role in supporting teachers in primary schools in Tewkesbury.Key ResponsibilitiesPrepare classrooms for lessons and maintain a safe and clean environmentAssist...


  • Tewkesbury, Gloucestershire, United Kingdom Bloor Homes Full time

    Customer Support SpecialistManaging incoming communications through calls, mail, and electronic messages pertaining to Customer Support.Assessing complaints and addressing concerns promptly.Facilitating coordination among Customer Support Technicians, vendors, and subcontractors.Monitoring customer satisfaction and maintaining accurate records.Assisting in...


  • Tewkesbury, Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full time

    Position OverviewElectronics Maintenance Specialist£28,000 - £30,000 + No Weekend Work + Daytime Role + 25 Days Annual Leave + Professional Development + Pension Scheme + Career Advancement OpportunitiesLocation: Tewkesbury, Gloucestershire (Accessible from various nearby areas)Are you an Electronics Maintenance Specialist eager to join a cutting-edge and...


  • Tewkesbury, Gloucestershire, United Kingdom Sanderson Government & Defence Full time

    **About Sanderson Government & Defence**We are a specialist employer in the government and defence sector, currently undergoing a period of business change and expansion. As a result, we are seeking to add to our team with the appointment of a Network Support Engineer.**Key Responsibilities**The successful candidate will be responsible for addressing...


  • Tewkesbury, Gloucestershire, United Kingdom Sanderson Government & Defence Full time

    **About Sanderson Government & Defence**We are a specialist employer in the government and defence sector, currently undergoing a period of business change and expansion. As a result, we are seeking to add to our team with the appointment of a Network Support Engineer.**Key Responsibilities**The successful candidate will be responsible for addressing...


  • Tewkesbury, Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full time

    Job OverviewRise Technical Recruitment Limited is seeking a skilled Technical Support Engineer to join our team. As a key member of our organization, you will be responsible for providing technical expertise and support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for Mechatronic equipment, including PLCs, Servo Drives,...