Bank Team Administrator

5 days ago


Hastings, East Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full time

About the Role

This is an exciting opportunity to join our team at Sussex Partnership NHS Foundation Trust as a Bank Team Administrator. As a key member of our clinical team, you will provide administrative support to our busy CAMHS iRock Service based in Hastings/Eastbourne, East Sussex.

Main Responsibilities

  • Provide administrative support to our clinical team, including data input, processing of new referrals, and typing of clinical letters and reports.
  • Answer phone calls efficiently and professionally, taking accurate messages and ensuring they are passed on and uploaded to the electronic patient record.
  • Manage Outlook diaries and admin inbox, ensuring timely and effective communication with colleagues and stakeholders.
  • Assist the clinical team with any queries, providing a high level of customer service and support.
  • Cover reception duties, including meeting and greeting visitors and handling telephone calls.

Person Specification

  • NVQ 3 or equivalent qualifications.
  • Good standard of secondary education; GCSE at Grade C or above or equivalent.
  • Proven experience of a range of administrative procedures, including document production and office information systems management.
  • Experience of working as part of a team, with excellent communication and interpersonal skills.

About Us

Sussex Partnership NHS Foundation Trust is a leading provider of mental health services in the UK. We are committed to delivering high-quality care and support to our patients and communities. As a Bank Team Administrator, you will be part of a dynamic and supportive team, working together to achieve our vision of delivering exceptional patient care.



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