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Housekeeping Supervisor
2 months ago
We are seeking a highly motivated and detail-oriented Housekeeping Supervisor to join our team at Bloc Hotel Operations Ltd - Gatwick. As a key member of our housekeeping department, you will be responsible for overseeing the daily operations of our housekeeping team, ensuring that our guests receive the highest level of service and satisfaction.
Key Responsibilities- Oversee the housekeeping team to achieve high standards of cleanliness, presentation, and care in all guest rooms and public areas.
- Train and develop housekeeping staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
- Monitor and report any maintenance and IT issues to ensure that they are resolved promptly.
- Work with the housekeeping team to improve productivity and efficiency in room cleaning and maintenance.
- Ensure that guest rooms are stocked and maintained to the required standard.
- Develop a positive relationship with guests, colleagues, and visitors to ensure a welcoming and inclusive environment.
We are looking for someone who is dedicated to detail, inclusive, and welcoming. You should be driven, taking pride and passion in your work, and able to adopt a positive attitude. Previous experience in a similarly physically demanding role is desirable, and you should be a strong team player.