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Senior ICT Technical Specialist
2 months ago
About the Role
We are seeking an experienced ICT Technical Specialist to join our digital team at the Welsh Ambulance NHS Trust. As a key member of our team, you will be responsible for managing the planning, development, implementation, and ongoing management of our ICT Infrastructure systems and servers.
Main Responsibilities
- Manage the planning, development, implementation, and ongoing management of ICT Infrastructure systems and servers.
- Provide expert and effective ICT support services, predominantly in development, implementation, and ongoing maintenance across a range of ICT applications and systems.
- Investigate and resolve complex technical problems, providing effective solutions that make use of suitable ICT systems.
- Develop or create reports, documents, diagrams for use by ICT or for wider presentation.
- Assist with the investigation of all adverse events, ensure the independent review of incidents, to support the investigation, identifying the root cause and ensure that appropriate Corrective and Preventative Actions are developed, actioned, and monitored.
About Us
The Welsh Ambulance NHS Trust is a leading healthcare provider in Wales, delivering high-quality patient care across the country. Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care, 24 hours a day, 365 days a year.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for career development and growth.
- A competitive salary and benefits package.
Requirements
- Education to degree level (Information Technology, Science or related subject) or equivalent demonstrable level of work experience and knowledge.
- Advanced Windows server operating system knowledge including server and clustering.
- In-depth understanding of other ICT server systems including virtualisation, remote desktop, and server hardware.
- Understanding of the use of modern Information Technologies and how they contribute to improved systems and services to patients.
- An understanding of ITIL framework (Information Technology Infrastructure Library) and its application across the service lifecycle.
