Housing Scheme Manager

3 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom Estuary Housing Association Full time
About the Role

We are seeking a motivated and compassionate Scheme Manager to join our team at Estuary Housing Association. As a key member of our team, you will play a crucial part in supporting residents by providing assistance with daily tasks, ensuring their safety and security, and addressing any concerns related to repairs and maintenance.

Key Responsibilities
  • Respond to emergency alarm calls from residents and take appropriate action.
  • Maintain a diary for the scheme, recording instances where master keys are used and other important matters.
  • Keep a filing system up to date and ensure records are readily available in case of an emergency.
  • Promote the use of the resident's lounge and stimulate social life by facilitating community events.
Requirements
  • Previous Scheme Manager or Warden experience is desirable but not essential.
  • Strong problem-solving and communication skills.
  • Customer service and administration skills.
What We Offer

We offer a range of benefits, including an excellent pension scheme, healthcare cash plan, Cyclescheme, and season ticket loans. You can also expect generous holiday and paid leave allowances, a tailored induction program, and fantastic ongoing training and development opportunities.

Our Values

We are committed to safeguarding and practicing safer recruitment standards. We expect all staff to share our commitment to safeguarding children and people with care and support needs. We are an inclusive organization, where individual differences are respected, and everyone has a fair opportunity to fulfill their potential without suffering discrimination or disadvantage.



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