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Operations Manager/Venue Manager

2 months ago


Esher, Surrey, United Kingdom Empower Digital Limited Full time
Job Summary

We are seeking a highly skilled and experienced Venue Operations Manager to join our team at Empower Digital Limited. The successful candidate will be responsible for overseeing the day-to-day operations of our venue, ensuring seamless events and exceptional customer experiences.

Key Responsibilities
  • Collaborate with the General Manager to recruit and onboard the track team, ensuring compliance with HR procedures.
  • Liaise with various departments, attending essential planning meetings to synchronize efforts.
  • Master Daytona's computer systems, for efficient operations.
  • Work closely with the General Manager to manage financial transactions and documentation.
  • Ensure accurate reporting of staff absences and contract-related matters to Group HR.
  • Uphold company policies and procedures, emphasizing track team presentation, health & safety, and first aid.
  • Oversee the maintenance and cleanliness of the kart fleet, utilizing test data for optimal performance.
  • Coordinate with departments to meet event timing and customer expectations.
  • Embrace evolving tasks to accommodate customer needs and business demands.
  • Proficiency in outdoor work environments preferred.
  • Computer literacy, including MS Office proficiency.
  • Experience within the Motorsport and/or leisure industry would be advantageous. Full product and service training will be provided.
Requirements
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment.
  • Excellent problem-solving and analytical skills.
  • Proficiency in MS Office and computer systems.
  • Experience in the Motorsport and/or leisure industry.