Housekeeping Assistant

1 month ago


Thornbury, South Gloucestershire, United Kingdom Thornbury Castle Full time
Job Description

We are seeking a reliable and detail-oriented Housekeeping Assistant to join our team at Thornbury Castle. As a Housekeeping Assistant, you will be responsible for maintaining the highest standards of cleanliness and organization in our public areas and guest rooms.

Key Responsibilities:
  • Clean and tidy public areas, including reception, corridors, and lounges
  • Ensure guest rooms are cleaned to a high standard, including making beds, changing linens, and restocking amenities
  • Restock guest room supplies, including linen, amenities, and collaterals
  • Engage with guests where required, providing excellent customer service and ensuring their needs are met
  • Report any maintenance deficiencies to the Housekeeping Manager
Additional Benefits:
  • An additional share of service charge and tips (paid out every 2 months)
  • 28-day holiday including bank holidays plus a paid day off on your birthday
  • Complimentary stay at the castle after 3 months passed probation period
  • Training programs via internal & external professionals and access to online training facilities
  • Staff and Family rates on hotel accommodation and discounts on food and beverage
  • Recognition programs
  • Access to online training facilities
  • Career development programs
  • Uniform provided and free parking available


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