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We are seeking a highly skilled Business Systems Analyst to join our team at Natwest. As a Business Systems Analyst, you will play a critical role in supporting the bank's efforts to achieve customer advocacy by eliciting and understanding internal and external technology customer needs.
Key Responsibilities- Produce business requirements to inform future state design and support teams in understanding the requirements and their linkages to the overall domain strategy.
- Build, manage, and maintain positive working relationships with stakeholders and third-party suppliers across multiple franchises and functions.
- Support others in articulating ideas and requirements in the format required by the team, such as use cases, user journeys, user stories, and illustrations.
- Capture, validate, and document business and system requirements, ensuring they align with key strategic principles.
- Interact with customers, key stakeholders, and the team to obtain and document functional and non-functional needs.
- Analyze existing system documentation to summarize existing system functionality as it relates to the work at hand.
- Support the identification of team priorities based on feedback from customers, key stakeholders, and the team.
- Good understanding of Agile values, principles, and methodologies with experience working within an Agile environment.
- Hold an appropriate business analyst certification.
- Good knowledge and experience in payments, including Swift Messaging, ISO20022, Payment schemes CHAPS, Target2, CBPR+, SEPA, Faster Payments, and BACS.
- Prior experience working on projects involving Cloud (AWS, Azure, or GCP), Microservices, Web Application, Java, and DevOps toolset including JIRA and Confluence.
- Experience with wireframing or working with UI-based applications.
- Experience applying business analysis tools and techniques.
- Good communication skills, with the ability to communicate complex technical concepts clearly to peers and management-level colleagues.
- Good collaboration and stakeholder management skills.
