Front of House Team Member
6 days ago
About Franco Manca
We are a leading Neapolitan sourdough pizza restaurant chain with a strong reputation for producing high-quality pizzas. Our mission is to provide an exceptional dining experience for our customers, and we are seeking a skilled Front of House team member to join our team.
Job Summary
We are looking for a passionate and customer-focused individual to join our Front of House team. As a Front of House team member, you will be responsible for providing excellent customer service, maintaining high health and safety standards, and working in a fast-paced and busy environment.
Key Responsibilities
- Provide exceptional customer service, ensuring that customers have a positive experience in our restaurant
- Maintain high health and safety standards, adhering to our company's policies and procedures
- Work effectively in a fast-paced and busy environment, prioritizing tasks and managing multiple responsibilities
- Develop and maintain a thorough knowledge of our menu, including ingredients, preparation methods, and nutritional information
- Participate in ongoing training and development programs to enhance skills and knowledge
Requirements
- Previous hospitality experience is desirable, but not essential; we offer comprehensive training for the right candidate
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
- Able to work in a fast-paced and dynamic environment, with a strong focus on customer satisfaction
- Ability to maintain high health and safety standards, adhering to company policies and procedures
What We Offer
- A competitive hourly pay rate, plus a generous share of tronc
- Opportunities for career growth and development, with a focus on personal and professional development
- A fun and diverse working environment, with a strong team culture
- Uniform provided, with opportunities for career advancement
- A range of benefits, including pension scheme, employee assistance program, and annual social events
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