Hotel Ambassador

7 days ago


Oxford, Oxfordshire, United Kingdom Malmaison Full time

As a Concierge at Malmaison Oxford, you will be the first point of contact for our guests, setting the tone for their stay with exceptional customer service and a warm welcome.

Responsibilities include:

  • Welcoming guests and assisting with luggage and parking
  • Providing local knowledge and recommendations for attractions and dining
  • Assisting with check-in and check-out, and room guests
  • Booking tickets and making reservations

A full clean driving license is required for this role, and progression into a front office position is available for the right candidate.

Key Skills:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of local area and attractions
  • Basic computer skills

What We Offer:

  • Competitive salary and loyalty bonus
  • Full training and benefits package
  • Opportunities for progression and career development

Join our team and become an integral part of providing exceptional guest experiences at Malmaison Oxford.


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