Field Service Technician

6 days ago


Leicester, Leicester, United Kingdom Engineering @ 365 Full time

Job Title: Field Service Engineer

Job Type: Permanent

Location: Nationwide and International

Salary: £35,000 - £40,000 OTE £50,000 - £55,000

Job Description:

Engineering @ 365 Ltd is partnering with a leading provider of innovative solutions in the special purpose machinery sector to recruit a skilled Field Service Engineer for a permanent position. The successful candidate will be responsible for carrying out scheduled service and repair work on a nationwide and potentially international basis.

Key Responsibilities:

  • Perform scheduled service, troubleshooting, and repair of special purpose machinery at client sites.
  • Ensure efficient installation, maintenance, and repair of equipment, minimizing downtime for customers.
  • Provide technical support and training to clients on-site.
  • The role involves both mechanical and electrical work, requiring competency in both skillsets.
  • Maintain strong client relationships, ensuring a high level of customer satisfaction.
  • Accurately complete and submit all required paperwork on time.
  • Assist with the development of service proposals and reports.

Requirements:

  • Qualifications within an engineering discipline.
  • Proven experience in a field service role, ideally with special purpose machinery.
  • Excellent technical, problem-solving, and customer-facing skills.
  • Understanding and experience within CNC machinery servicing and alignment of machinery.
  • Willingness to travel nationwide and internationally.
  • Ability to work independently and manage time effectively.


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