Field Service Technician
6 days ago
Job Title: Field Service Engineer
Job Type: Permanent
Location: Nationwide and International
Salary: £35,000 - £40,000 OTE £50,000 - £55,000
Job Description:
Engineering @ 365 Ltd is partnering with a leading provider of innovative solutions in the special purpose machinery sector to recruit a skilled Field Service Engineer for a permanent position. The successful candidate will be responsible for carrying out scheduled service and repair work on a nationwide and potentially international basis.
Key Responsibilities:
- Perform scheduled service, troubleshooting, and repair of special purpose machinery at client sites.
- Ensure efficient installation, maintenance, and repair of equipment, minimizing downtime for customers.
- Provide technical support and training to clients on-site.
- The role involves both mechanical and electrical work, requiring competency in both skillsets.
- Maintain strong client relationships, ensuring a high level of customer satisfaction.
- Accurately complete and submit all required paperwork on time.
- Assist with the development of service proposals and reports.
Requirements:
- Qualifications within an engineering discipline.
- Proven experience in a field service role, ideally with special purpose machinery.
- Excellent technical, problem-solving, and customer-facing skills.
- Understanding and experience within CNC machinery servicing and alignment of machinery.
- Willingness to travel nationwide and internationally.
- Ability to work independently and manage time effectively.
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