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Emergency Care Support Specialist
3 months ago
Position Overview
Medvivo is currently looking for an Emergency Care Support Specialist to perform driving and administrative tasks that facilitate the provision of Integrated Urgent Care services across various regions. This role is essential in ensuring the smooth operation of our services, providing critical support to both healthcare professionals and patients.
Key Responsibilities
The Emergency Care Support Specialist will be engaged in a variety of non-clinical activities aimed at enhancing patient care and supporting clinical staff. The position requires a commitment to a flexible work schedule, including potential evening and overnight shifts.
Core Duties Include:
- Transportation Duties:
- Safely driving healthcare professionals to patient locations while adhering to all traffic regulations.
- Conducting routine vehicle inspections to ensure operational readiness.
- Keeping accurate records of medical supplies utilized during shifts.
- Reception and Support:
- Acting as the initial point of contact for patients and their families at designated care centers.
- Assisting clinical staff during service hours.
- Engaging with patients through in-person interactions and phone communications to check on their well-being.
- Maintaining cleanliness and organization within the care facility.
- Inventory Management:
- Utilizing various software systems to monitor and manage stock levels of medical supplies.
- Restocking supplies at the end of each shift.
- Understanding and implementing stock rotation practices to ensure the efficacy of medications.
Candidate Profile
The ideal candidate will be organized, diligent, and personable, capable of working effectively within a dedicated team. Key attributes include:
- Strong interpersonal skills to interact confidently with patients and their families.
- A compassionate and respectful demeanor.
- Exceptional attention to detail and strong administrative capabilities.
- The ability to perform under pressure and maintain professionalism in challenging situations.
Additional Information
A valid UK driving license is a prerequisite for this role, along with a solid driving background.
Benefits Offered
- Competitive base salary with potential enhancements for evening and weekend shifts.
- Participation in a discretionary bonus program.
- Generous annual leave entitlement, inclusive of public holidays.
- Enrollment in a company pension scheme.
- Access to a health cash plan.
- Life insurance coverage.
- Complimentary parking for staff.
About Medvivo
Medvivo has been a trusted provider of health and urgent care services, committed to delivering high-quality, patient-centered care. Our organization is dedicated to continuous improvement and excellence in service delivery, as evidenced by our outstanding ratings from regulatory bodies.
