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Healthcare Administrative Assistant

2 months ago

Southampton, Southampton, United Kingdom Spire Healthcare Full time

Healthcare Administrative Assistant | Private Healthcare | Part-time Position | Competitive Salary and Benefits

Spire Southampton Hospital is seeking a skilled healthcare administrative assistant to support our vibrant team in a part-time capacity.

Our facility is renowned for delivering exceptional medical care, drawing patients from various regions and internationally. We pride ourselves on our outstanding cardiac surgery outcomes, backed by a dedicated Critical Care team and a multidisciplinary approach to treatment.

Key Responsibilities:

Respond to telephone inquiries, address concerns, and liaise with Consultants as needed. Schedule appointments for new patients and manage their registration using our internal database systems. Provide essential information to new patients regarding potential fees associated with hospital services and consultations. Accurately transcribe clinic correspondence from Consultant dictations, ensuring timely follow-up appointments are arranged using traditional scheduling methods until transitioning to an electronic system. Assist in preparing for upcoming clinics by tracking results and ensuring all necessary documentation is ready for the next Consultant's clinic day. Follow up on patient results to ensure they are available for Consultant review during appointments. Prepare discharge summaries as dictated by Consultants when required. Generate medical reports for insurance purposes to facilitate treatment approvals. Maintain patient records in accordance with hospital policies and data protection regulations.

Ideal Candidate Profile:

Proven experience as a medical or legal secretary is essential. Ability to thrive in a fast-paced work environment. Excellent communication skills, particularly over the phone. Strong team collaboration skills. Familiarity with medical terminology is highly advantageous.

Employee Benefits:

We offer a competitive salary alongside a comprehensive benefits package, which includes:

35 days of annual leave, inclusive of public holidays. A contributory pension scheme with flexible retirement options. Access to the 'Spire for You' rewards platform, offering discounts and cashback at over 1000 retailers. Private medical insurance coverage. Life assurance and health assessments. Employee Assistance Programme for additional support. Sharesave scheme. Complimentary DBS check. Free parking facilities.

Our Commitment to Values:

We take pride in our legacy within private healthcare and uphold strong organizational values:

Commitment to clinical excellence. Integrity in all actions. Passionate about patient care. Simplicity in processes. Reliability in fulfilling commitments. Celebrating collective achievements.

Our workforce is our greatest asset; their dedication and pursuit of excellence distinguish Spire Healthcare from others.

We are dedicated to promoting our employees' well-being through a balanced work-life approach, continuous development, and supportive rewards.

Spire Healthcare stands as a leading independent hospital group in the UK, recognized for its extensive network of facilities providing a range of diagnostic and treatment services.

At Spire Healthcare, we prioritize the well-being of individuals, focusing on comprehensive care.