Administrative Assistant

2 months ago


Southampton, Southampton, United Kingdom Spire Healthcare Full time
Medical Secretary | Administration | Private Hospital

Spire Healthcare is seeking a skilled Medical Secretary to support our medical team and provide exceptional patient care on a bank shift basis.

Key Responsibilities:
  • Provide administrative support to medical staff, ensuring seamless communication and patient satisfaction.
  • Manage patient appointments, registrations, and correspondence using our in-house database and software.
  • Prepare and type clinic letters, reports, and other medical documents using digital or audio dictation.
  • Assist with clinic preparation, chasing results, and ensuring clinics are complete and ready for the next medical staff clinic day.
  • Chase patient results and ensure they are ready for medical staff review prior to or at the next appointment.
  • Produce medical reports for medical insurers to approve treatment, maintaining patient records securely in line with hospital policy and data protection regulations.
Requirements:
  • Previous experience as a Medical Secretary or Secretary/PA, with a strong background in providing exceptional customer service.
  • Excellent communication and customer service skills, with the ability to manage workload and work in a fast-paced environment.
  • Strong audio typing skills and proficiency in MS Office.
  • Fully IT literate and able to adapt to new systems and technologies.
Benefits:
  • Competitive rates for bank colleagues working on a flexible basis.
  • Free uniform and DBS.
  • Full induction, including mandatory training updates.
  • Opportunities for further training and progression into permanent posts.
  • Knowledge, support, and guidance through your recruitment journey from Spire's specialist Resourcing Team.


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