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Food and Beverage Coordinator

1 month ago

Gatwick, United Kingdom Sodexo Full time
About the Role

We are seeking a highly motivated and experienced Lounge Supervisor to join our team at Sodexo. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the highest standards of food and beverage quality.

Key Responsibilities
  • Manage the daily operations of the lounge, including staff supervision, customer service, and food and beverage quality control.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the kitchen team to ensure seamless food and beverage service.
  • Monitor and maintain high standards of cleanliness and hygiene in the lounge and kitchen areas.
  • Provide training and guidance to staff on customer service, food safety, and quality standards.
  • Conduct regular customer feedback sessions to identify areas for improvement.
  • Work closely with the management team to achieve business objectives and improve operational efficiency.
Requirements
  • Minimum 5 years of experience in a supervisory role in the hospitality industry.
  • Proven track record of delivering exceptional customer service and improving customer satisfaction.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of food safety and quality standards.
  • Ability to train and develop staff to achieve high standards of customer service and quality.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.