House Manager

1 month ago

Swindon, Swindon, United Kingdom McCarthy and Stone Full time
{"title": "House Manager", "description": "About the Role

We are seeking a customer-centric House Manager to enhance the quality of life for our homeowners and enable them to maintain their independence.

The successful candidate will be responsible for building a strong community through event coordination, regular meetings, and providing a professional front-of-house service.

Key Responsibilities
  • Welcoming new homeowners and supporting them to settle into their apartments.
  • Providing a professional front-of-house service and dealing with visitors in a friendly manner.
  • Being the first point of contact for all homeowners and offering them help, support, and advice as necessary.
  • Working in collaboration with partners and suppliers to ensure the smooth running of the estate.
  • Managing the development, gardens, and grounds in an efficient and effective manner.
  • Facilitating social interaction and helping homeowners to enjoy retirement living to the full.
  • Ensuring that all Health and Safety requirements are adhered to.
Requirements
  • Excellent communication skills with a real "can-do" attitude.
  • Extensive experience in a professional customer service-oriented position.
  • A professional approach with high-quality standards.
  • Thrives in a busy and varied role, where every day will be different.
  • Be resilient and can problem-solve effectively.
  • A good level of computer literacy, including Microsoft Word and Outlook.
  • Previous/current work-based first aid qualifications will be an advantage.
About McCarthy Stone

As part of McCarthy Stone, a successful and fast-expanding national company, you'll get all the training and support you need to help you meet your career goals.

This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training, and many more.

", "lang_code": "en"}

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