Menswear Fashion Team Leader

3 weeks ago


London, Greater London, United Kingdom Harrods Full time

About the Position

As a Supervisor in the Menswear Contemporary Department, you will represent one of our esteemed brands, delivering a distinctive shopping experience that is both memorable and exceptional. Your role will involve fostering customer loyalty, conducting training sessions for the team, and upholding the highest standards of service. You will enhance the brand's visibility and cultivate extensive relationships within the store to optimize sales and event opportunities.

Key Responsibilities

  • Act as the primary liaison with brand representatives, compiling comprehensive weekly reports and establishing a trusted partnership.
  • Drive sales through exceptional customer service and by nurturing a loyal client base.
  • Conduct training sessions to elevate the team's service standards and product knowledge.
  • Maintain impeccable Visual Merchandising standards and oversee stock management.

About You

As an experienced retail professional, you possess a deep understanding of the fashion industry and a passion for delivering outstanding customer service. You excel in building long-lasting client relationships and have a keen eye for detail. Your organizational skills ensure smooth operations on the shop floor, while your communication abilities enable you to engage effectively with both customers and team members.

Essential Qualities

  • Self-motivated with a desire to expand your product and industry knowledge.
  • Creative thinker with the ability to provide exceptional customer experiences.
  • Strong organizational skills to maintain an efficient shop environment.
  • Excellent verbal and written communication skills.
  • Analytical mindset to drive brand performance.

About Harrods

Harrods stands as a premier luxury department store, renowned for showcasing top designers and sought-after brands globally. Our mission is to create an inspiring shopping experience for our customers.

Our Commitment

We strive to empower our employees, offering a supportive environment that fosters career growth across various business specializations. In addition to a competitive salary, you will enjoy an attractive benefits package, including generous staff discounts and recognition programs that celebrate individual achievements.

Embracing Diversity

At Harrods, we value the unique personalities and backgrounds of our team members. We encourage applications from individuals of all cultures and experiences, fostering a workplace where everyone can thrive.



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