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Operations Performance Coordinator
2 months ago
Hours: 40 hours per week
Location: Office based in Milton Keynes
Range between £24,000 to £26,000 depending on experience
Reporting to: Operations Manager – Defence Division
Pertemps Medical is going through an exciting period of growth and change. We are seeking to add to our brilliant team to support our significant multi-year investment and expansion plans – building upon our strong ethos of patient safety, high clinical standards, robust team support, and sector-leading dynamism.
The Operations Co-ordinator will play a crucial role in undertaking clerical and administrative support duties relating to the medical screening of Royal Navy and Royal Marines applications.
Key Responsibilities:
- Managing candidate records using Microsoft Office Suite and the Pertemps Internal Candidate Management system
- Liaising with applicants, Armed Forces Careers Officers and Medical Experts - answering queries and assisting candidates throughout the application process
- Discussing medical aspects of candidate's application forms
- Seeking guidance on specific cases from management team or medical contacts when directed
- Co-ordinating medical assessments
- Answering the phone and responding to candidate queries
- Providing reporting data from internal candidate management system
Requirements:
- Awareness of how your own performance impacts the overall team performance
- Following all business processes, policies and systems to deliver agreed customer service levels
If you're interested in being part of a new and exciting team at Pertemps Medical, please get in touch below.