Automotive Claims Specialist
3 weeks ago
About the Role
We are seeking a highly skilled and experienced Automotive Claims Specialist to join our team at Gallagher. As an Automotive Claims Specialist, you will be responsible for examining damages to people and property, communicating with third parties to determine the amount of money owed, and managing the own damage and Third Party repair process from beginning to end.
Key Responsibilities
- Review and record claims on our in-house system within product standards, check policy coverage and allocate appropriate codes and reserves.
- Make liability enquiries, in accordance with Adjuster's Manual, using most appropriate method (phone, correspondence, field visit).
- Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with GB realistic reserving philosophy.
- Clearly explain decisions on liability, negotiating settlement within authority level where appropriate.
- Respond to all written and phone enquiries clearly, courteously and promptly.
- Review claims regularly using diary system to ensure accurate reserves and timely closure.
- Develop relationships with clients by providing a friendly, efficient service.
- Liaise with and control own solicitors to ensure cases not abandoned to them.
- Assist in general office administration (eg post, printing, order supplies, maintaining equipment) to ensure smooth running of office.
- Comply with all Gallagher and office procedures.
- Actively participate in Gallagher training programme.
About You
We are looking for a highly skilled and experienced individual who has the ability to verify and analyse coverage of adjuster level claims with moderate supervisor oversight. You will have the ability to investigate adjuster level claims, build rapport with involved parties and establish facts of the case sufficient to support claims strategy with moderate supervisor oversight.
What We Offer
- Fully funded Qualifications, and Learning and Development Courses
- 25 Days Annual Leave, Plus Bank Holidays
- Pension Package
- Subsidised Gym Membership
- Life Assurance
- Group Income Protection
- Season Ticket Loans
- Gallagher Benefits Choice Portal
- Employee Stock Purchase Plan
Compensation and Benefits
We offer a wide range of benefits, including a competitive salary, great teams and exciting career opportunities. Our minimum core benefits include:
- Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we'll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
We Value Inclusion and Diversity
Inclusion and diversity is a core part of our business, and it's embedded into the fabric of our organisation. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
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