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Evening Hospitality Coordinator
3 months ago
JOB TITLE – Guest Services Associate - Nights
DEPARTMENT – Front Office
RATE OF PAY - £ per hour plus exceptional benefits
CONTRACT TYPE – Full Time – Permanent
HOURS OF WORK – 32 hours per week
SHIFT DETAILS – 4 nights out of 7
OVERVIEW
Are you capable of creating a lasting first impression?
WHAT WE SEEK ...
We are in search of a Guest Services Associate to enhance our outstanding Front Office Team. Your composed, efficient, and amiable demeanor will resonate with every guest, complemented by your enthusiasm for providing remarkable levels of guest service.
Your ability to juggle multiple tasks will be unparalleled while consistently maintaining a positive outlook.
YOUR RESPONSIBILITIES ...
As a Guest Services Associate, you will guarantee that guests receive a warm and inviting welcome upon arrival and are accommodated according to departmental standards. Your goal is to engage with guests, leverage our latest technologies, and ensure a uniform level of service is delivered from check-in to check-out. Guest Services Associates are expected to possess comprehensive knowledge of the hotel and the various services offered, consistently delivering a high standard of service to all guests and team members throughout their stay.
BENEFITS FOR YOU ...
As a member of The Celtic Collection, you will enjoy a variety of fantastic perks, including complimentary parking during your shifts, lifestyle and retail discounts for you and your family, among others.
Our career advancement opportunities are as unique as you are; we take pride in being part of your journey from day one, where you can embark on your personalized in-house training program. We are confident you will find it rewarding.
ABOUT US ...
Situated at the entrance to a vibrant waterfront area, this exciting new hotel is managed by the team behind the renowned Celtic Manor Resort.
Part of The Celtic Collection's expanding portfolio of hotels, the establishment features 100 guest rooms, a dining venue, and a private dining area, along with an activity suite.
The hotel serves as a valuable asset to the local community, providing a fresh spot for dining and gatherings, as well as overnight stays. Whether for business or leisure, our accommodations cater to a variety of needs, ensuring a comfortable and efficient experience for all guests.
RECRUITMENT INFO
In the event of a high volume of applications, we reserve the right to conclude this recruitment campaign early.
In accordance with the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented proof of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and welcomes applications from individuals of all ages.
