Membership Coordinator

2 weeks ago

South West London, United Kingdom 67 Pall Mall Full time
About 67 Pall Mall

We are seeking a highly skilled Membership Administrator to support our Finance Team at 67 Pall Mall.

Key Responsibilities
  • Process sales accounts for all Club Members, ensuring prompt distribution of sales statements and timely payment processing.
  • Manage Member enquiries, resolving issues related to sales accounts and Club subscription fees.
  • Prepare reports for membership managers and directors, providing insights into sales and membership trends.
  • Liaise with the Accounts team to ensure seamless integration with finance procedures.
  • Reconcile On Account and Subs settlement from payment portals, and prepare import journals.
  • Assist the Membership team with financial administration tasks.
Requirements
  • Extensive experience working with CRM databases and accounting software.
  • Excellent numeracy skills, with a strong analytical mindset.
  • Proven track record in preparing management reports and resolving customer queries.
  • Excellent communication and interpersonal skills, with the ability to work in a small team.
  • Strong attention to detail and ability to prioritize tasks effectively.
What We Offer
  • Staff food on duty.
  • 29 days holiday.
  • WSET training and other professional development opportunities.
  • Pension scheme.
  • Dedicated training from our managerial team.
  • Summer social and Christmas event.
  • Generous staff discount at the club.
  • Cycle to Work Scheme.

67 Pall Mall is committed to maintaining equal opportunities for all employees.

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