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Process Improvement Specialist

2 months ago


West Yorkshire, United Kingdom Jet2holidays Full time
About the Role

We are seeking a highly skilled Process Improvement Specialist to join our team at Jet2holidays. As a key member of our Product department, you will play a crucial role in driving continuous improvement and operational excellence across our business.

Key Responsibilities
  • Support the successful delivery of product-led projects, prioritizing tasks and working collaboratively with colleagues across the wider business, including IT development and digital teams.
  • Identify opportunities for change and continuous improvement to Product department processes and train these changes out to the team.
  • Work closely with the Team Leader - Product Processes & Administration to ensure all processes and procedure guides are kept fully updated.
  • Support with the IT development process within Product by identifying development requirements, gathering value and benefit data, engaging with key business areas to align requirements, and liaising with digital teams to raise and progress developments.
Requirements
  • Experience in process improvement and/or identifying and delivering improvement initiatives.
  • Ability to be decisive, analytical, and think critically.
  • Highly accurate and excellent attention to detail.
  • Excellent organizational skills and the ability to manage multiple projects at a time, re-prioritizing workload based on business needs.
  • Good verbal and written communication skills with experience in dealing with a wide variety of different business areas and colleagues.
  • Comfortable in working across several business systems.
  • Experience working in a Microsoft Office environment and associated packages.
  • Confidently able to work off own initiative.